This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website www.heritageofficial.co.uk. By using our site, you agree to the practices described below.
Information We Collect
Personal Information
When you place an order or create an account, we may collect:
• Name
• Email address
• Shipping and billing address
• Phone number
• Payment details (processed securely by third-party payment providers)
Automatically Collected Information
When you browse our Site, we automatically collect:
• IP address
• Browser type and device information
• Pages visited and time spent on the Site
• Cookies and tracking technologies (see “Cookies” section)
How We Use Your Information
We may use your information to:
• Process and fulfill orders
• Communicate with you about your order or customer service requests
• Send updates, promotions, or newsletters (you may opt out anytime)
• Improve our website, products, and user experience
• Prevent fraud and ensure site security
• Comply with legal obligations
Sharing Your Information
We do not sell your personal information.
However, we may share it with trusted third parties for the purposes below:
• Payment processors (e.g., card payment services)
• Shipping carriers to deliver your order
• Email service providers for order updates or newsletters
• Analytics tools to understand website performance
• Legal authorities when required by law
All partners are required to protect your data in accordance with applicable privacy laws
Cookies & Tracking Technologies
Our Site uses cookies to:
• Improve your shopping experience
• Remember your preferences
• Analyze site traffic and usage
You can disable cookies in your browser settings, but some site features may not function properly without them.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your region, you may have rights regarding your personal data, including:
• Access to the information we hold about you
• Requesting corrections
• Requesting deletion of your data
• Opting out of marketing communications
• Withdrawing consent (where applicable) To exercise these rights, contact us at admin@heritageofficial.co.uk
Children’s Privacy
Our Site is not intended for individuals under the age of 16. We do not knowingly collect information from children.
Data Retention
We retain your personal information only as long as necessary to:
• Fulfill your orders
• Meet legal or tax obligations
• Resolve disputes and enforce policies