UK shipping
| 48 hour tracked (2-4 working days) | £3.99 |
| 24 hour tracked (1-2 working days) | £4.99 |
| Special guaranteed by 1pm (must order before 2pm. Weekend not included) | £15 |
Europe shipping
| 5-10 working days | £25 |
USA shipping
| 10-15 working days | £40 |
Please email us at admin@heritageofficial.co.uk for shipping queries to any other country not listed above.
Custom fees (Europe and USA and rest of the world)
Custom fees may apply. These fees are the responsibility of the customer and our not included in the purchase price or shipping costs charged by Heritage Official. We highly recommend you check with your local customs authority for information on potential fees before placing your order.
Order processing
We usually process orders within 2 business days. Once your order is on its way, you will receive a confirmation email with tracking details (if selected). Please keep in mind that processing times can vary depending on the products and how busy we are.
Address accuracy
Customers must ensure their shipping address is correct and complete. We can’t take responsibility for delays or lost parcels due to incorrect address information.
Delivery Delays
Although we make every effort to ensure prompt delivery, unforeseen circumstances—including weather conditions, customs inspections, or other external factors—may result in delays. We will not be held responsible for courier delays, damage to items due to the courier or missed delivery by the customer. Any issue regarding delivery should be raised with the courier themselves. Should you experience a substantial delay, please contact our customer support team for further assistance.